Contact IPGlance

Tell us what needs a closer look.

Found a result that seems inaccurate, have a privacy question, or noticed something that makes the report harder to use? Send a focused message and include enough context for us to investigate.

Result questionsPrivacy enquiriesAccessibility feedback

The fastest path to a useful answer.

Because browser and network results depend on your environment, a few specific details are more useful than a long description without context.

01

Name the section

Tell us whether the issue appears under IP & Network, Browser & Device, Domain & Website, Connection Quality, or Privacy Tests.

02

Describe the mismatch

Include what IPGlance displayed and what you expected. Mention whether you are using a VPN, proxy, mobile connection, or privacy extension.

03

Protect private data

Do not send passwords, payment details, account credentials, or documents. A concise technical description is usually enough.

Send a clear report

Tell us what you saw, what you expected, and which IPGlance section you were using.

Please do not include passwords, payment details, or other sensitive personal information.

What happens after you contact us?

Messages are reviewed for product feedback, result accuracy, privacy questions, and accessibility problems. We may ask for a small amount of additional technical context when it is necessary to reproduce an issue.

We investigate the report

We compare the described behavior with the browser signals, public network data, and interface logic relevant to that section.

We avoid unsupported conclusions

We cannot identify an individual from an IP address, locate a device precisely, recover accounts, or provide emergency network support.

Check the common questions first.

The FAQ explains location accuracy, VPN behavior, browser detection, privacy signals, and changing results.

Read the FAQ
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